Legal
Privacy notice
This notice explains how Cloud Services Pro (“we”) handles personal data collected through https://cloudservicespro.digital and during audit engagements.
Data controller
Cloud Services Pro, 3851 Heath Road, 嘉義市, 福建省, Taiwan, is the controller for website enquiries and engagement administration. Contact: hello@cloudservicespro.digital, +886-4-594-4029.
Data we collect
- Contact details you submit (name, email, message, optional engagement preference and call window)
- Newsletter email addresses if you subscribe in the footer
- Technical logs such as browser type and approximate location derived from IP address, when analytics cookies are accepted
- Engagement materials you provide under a statement of work (which may include business contact data and, where lawfully shared, sample customer-file extracts)
Purposes
We process data to respond to scoping requests, deliver agreed audit work, improve site content when analytics are allowed, and meet accounting or legal duties in Taiwan.
Retention
Enquiry emails are kept up to 24 months after the last correspondence unless a longer period is required for an active engagement or dispute. Engagement working papers follow the retention schedule in the statement of work, typically five to seven years. Analytics data, when collected, is retained in aggregate form for up to 14 months.
Your rights
Subject to Taiwan’s Personal Data Protection Act and applicable exceptions, you may request access, correction, deletion, or restriction of processing, and you may object to certain uses. To exercise rights, email hello@cloudservicespro.digital. You may also lodge a complaint with the competent Taiwanese authority.
International transfers
If we use email or file-share providers that store data outside Taiwan, we require contractual safeguards appropriate to the destination and purpose. Client sample files are transferred only through channels agreed in the engagement letter.
Cookies
See our cookies page for types, durations, and how to manage consent.
Updates
We may revise this notice; the published date on this page reflects the current version.